Standard Operating Procedures

Processes to be followed during certain situations. Can be followed during situations such as:

• Maintenance. Procedure might include how to notify everyone that maintenance will occur
• New Installation. Includes the Change Management Process

Procedures

• New User Setup Checklist
• End User Termination Checklist
• Change Management Process
• AUP
  • Organization Splash Screen
• Documented Business Process
• Clean Desk Policy