Malware Removal

1. Identify malware symptoms through Common Malware Behavior
2. Quarantine
   1. Shut down PC
   2. Remove hard drive
   3. Plug hard drive into another PC not connected to network
3. Disable Windows System Restore to delete all previous system files
4. Remediate System
   1. Use Anti-Malware Software
      1. If anti-malware cannot be updated, then transfer a new version from a USB drive. This USB drive cannot be used ever again.
   2. Boot from Windows Safe Mode or a Preinstallation Environment (for boot sector viruses)
   3. Check each file for corruption or infection
5. Schedule scans and update system
6. Enable Windows System Restore and create a restore point
7. Educate end user