Network Changes
Retrace your changes whether it be:
- An encryption key change
- A power outage, sag or surge
Cant Access Certain Resources
If the user can access internet but cant access shared files, it is probably a permissions issue
Hardware Troubleshooting
Open Windows Device Manager and look for any errors or conflicts with the wireless adapter.
Firmware Updates
WAPs will often have monthly firmware updates to fix issues in connectivity and performance.
Signal Improvements
- Change WAP placement
- Upgrade Dipole Antennas
- Change the frequency channel to avoid interference
- Remove metal objects that may create dead spots
Intermittent Connectivity
- Someone else is using the same frequency
- Low signal strength
- Signal is bouncing off objects
- See wireless interference with SNR